About p400

About Us — p400: A Trusted & Licensed Online Gaming Platform for Malaysians

P400 was built around one clear purpose — to deliver a safe, transparent, and genuinely enjoyable online gaming experience to Malaysian users. We are more than just another slots platform. We are a community of players who believe that high-quality entertainment must come hand in hand with responsibility, trust, and respect for every member.

500K+
Registered Members in Malaysia
200+
Available Game Selection
24/7
Active Customer Support
100%
Secure Guaranteed Payments

Who Is p400, Really?

P400 is an online gaming platform built specifically for the Malaysian market, with a deep understanding of local players' needs, habits, and preferences. We started with a simple vision: to create a place where Malaysians could enjoy online gaming entertainment without worrying about the safety of their funds, the fairness of the games, or the hassle of dealing with the platform.

The p400 team is made up of seasoned professionals across technology, finance, and digital entertainment — people who have long been part of Malaysia's digital ecosystem. We understand that trust cannot be asked for; it must be earned through consistent action, honest communication, and products that genuinely deliver value to our users.

Today, p400 has grown into one of Malaysia's most trusted online gaming platforms, with over 500,000 registered members from every corner of the country — from Kuala Lumpur, Penang and Johor Bahru to Kota Kinabalu and Kuching. Every new member who joins p400 not only gains access to high-quality games but also becomes part of a community that supports one another and shares positive gaming experiences.

01
Our Mission

To provide a safe, fair, and enjoyable online gaming platform for all eligible Malaysians.

02
Our Vision

To be Malaysia's platform of choice, recognised for integrity, innovation, and exceptional service to every member.

03
Our Commitment

P400 is committed to continuously improving the platform, listening to member feedback and ensuring that every ringgit you entrust to us is managed with full responsibility and unquestionable transparency.

Why Choose p400?

Six key reasons why over 500,000 Malaysian players trust p400 as their go-to gaming platform.

Fully Licensed & Regulated

P400 operates under an official licence issued by a recognised regulatory authority. This means every aspect of our operations — from gaming systems and fund management to user data protection — is subject to rigorous periodic audits and inspections. You can play with complete peace of mind, knowing that p400 never compromises on legal compliance.

100% Fair Gaming with Certified RNG

All games on p400 use a Random Number Generator (RNG) system that has been independently certified by recognised third-party auditing bodies. This ensures that every slot spin, every game outcome, and every result generated is truly random and cannot be manipulated by anyone — including p400 itself.

World-Class Data Security

P400 uses 256-bit SSL encryption to protect all data communications between your device and our servers. Your personal information, transaction history and payment details are never stored in an unprotected form. We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) across all day-to-day operations.

Fast Payments & Local Methods

P400 supports a wide range of Malaysia's most popular local payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks. Deposits are credited within seconds, while withdrawals are processed in 5 to 30 minutes depending on the chosen method. There are no hidden fees, and all transactions are in Malaysian Ringgit (RM).

24/7 Customer Support

The p400 customer support team is here for you 24 hours a day, 7 days a week, 365 days a year — no holidays, no downtime. Whether you're facing a technical issue, need help with a deposit or withdrawal, or simply have a general enquiry, our friendly and knowledgeable agents will respond promptly via Live Chat.

Commitment to Responsible Gaming

P400 believes gaming should be entertaining, not stressful. We provide members with a range of self-control tools — including daily deposit limits, weekly loss limits, self-imposed cool-off periods and self-exclusion options for set durations. We also work alongside responsible gaming support organisations to ensure all p400 members enjoy a healthy and balanced gaming experience.

The Core Values That Shape p400

Every decision made by the p400 team — from user interface design and game selection to how we handle member complaints — is guided by five core values we never compromise on. These are not just words on paper. They are the operating principles that are lived out in every corner of the p400 platform.

Integrity Above All

P400 never misleads. Every one of our terms and conditions is written clearly and in plain language. There are no hidden clauses designed to disadvantage our members.

Transparency in All Dealings

The RTP rate for every game, bonus terms and withdrawal policies are all publicly available. p400 does not withhold important information from its members.

Members Come First

Every new feature we develop, every promotion we offer and every improvement we make is grounded in real feedback from p400 members.

Continuous Innovation

The technology landscape evolves rapidly, and p400 stays ahead of the curve. We continually invest in cutting-edge infrastructure to deliver a platform that is faster, safer and more enjoyable for you.

Social Responsibility

P400 takes social responsibility seriously. We are committed to responsible gaming and consistently remind our members that gaming is a form of entertainment to be enjoyed within healthy limits.

The p400 Journey

P400 wasn't built overnight. It is the result of years of hard work, lessons learned from mistakes, and an unwavering commitment to delivering the best possible experience for Malaysian players.

Early Phase
An Idea Born from a Real Need
The founders of p400 recognised that Malaysian players had no local platform that truly understood their needs — from the interface language and local payment methods to responsive customer support. That realisation was where the idea for p400 began.
Development
Building a Strong Foundation
The p400 engineering and design team spent months building a secure infrastructure, a payment system integrated with local Malaysian methods, and a user interface optimised for smartphone users.
Launch
Introducing p400 to Malaysia
p400.my was officially launched with a carefully curated selection of slots and casino games tailored to Malaysian players' tastes. The response from the local gaming community was overwhelmingly positive, with early members quickly sharing their positive experiences.
Growth
Earning the Trust of Our First 100,000 Members
In a relatively short span of time, p400 reached 100,000 registered members — driven largely by word-of-mouth recommendations from satisfied players. This proves that an honest product does not need excessive promotion to grow.
Now
500,000+ Members & Growing
Today, p400 has over 500,000 active members across Malaysia. We continue to add new games, upgrade our infrastructure and expand our promotional offerings to deliver the best possible experience for every member who trusts us.

Trust & Security at p400

P400 invests heavily in security systems and legal compliance to ensure a fully protected gaming experience.

256-bit SSL Encryption
All data transmitted between your device and p400's servers is fully encrypted.
Independently Certified RNG
p400's random number system is independently audited by recognised third-party certification bodies.
Malaysia PDPA Compliance
p400 is fully compliant with the Personal Data Protection Act 2010 across all data management operations.
Active Anti-Fraud System
p400's real-time monitoring technology detects and blocks suspicious activity before it can affect your account.
KYC Identity Verification
Our rigorous KYC process ensures that only verified and eligible individuals can become p400 members.
Segregated Fund Account
p400 members' funds are held in accounts that are kept separate from the company's operational accounts, ensuring your balance is fully protected at all times.

Malaysian Local Payment Methods We Support

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX / Maybank2u CIMB Clicks

All transactions are in Malaysian Ringgit (RM). Minimum deposit RM10. Withdrawals are processed within 5–30 minutes.

Responsible Gaming — A Shared Commitment

P400 believes that online gaming is a form of entertainment that can be enjoyed responsibly by all eligible adults — provided it is approached with full awareness and good self-control. We take this responsibility seriously because we recognise that some users may need additional support to maintain healthy gaming habits.

At p400, we offer a range of self-control tools that you can activate at any time from your account settings. These tools include daily and weekly deposit limits, session time reminders, self-exclusion breaks from 24 hours to 30 days, and a full self-exclusion option. All tools are free to use and can be activated without needing to contact customer support first.

We remind all p400 members: only play with money you can genuinely afford to set aside for entertainment. Never play to repay debts, resolve financial problems or relieve emotional stress. If you feel that gaming is beginning to affect your daily life, please reach out to us or seek help from the relevant support parties.

Read More About Responsible Gaming at p400
Self-Control Tools at p400
💰
Deposit Limit
Set a limit on how much you can deposit at p400 each day, week, or month.
⏱️
Play Time Reminder
p400 will send you a reminder whenever you have played beyond the time limit you have set.
🔄
Self-Exclusion Break
Take a break anywhere from 24 hours to 30 days — your account will be fully protected throughout the entire period.
🛡️
Full Self-Exclusion
Choose to fully exclude yourself from the p400 platform for an extended period whenever you need to.
Need Help?
The p400 support team is available 24/7 via Live Chat. We also encourage you to reach out to problem gambling support services if you ever need them. Your well-being matters to us — not just your gameplay.

The Team Behind p400

We are a diverse and dedicated team — united by one shared goal: to deliver the best possible experience to every p400 member.

P
Product Director
Products & User Experience
Responsible for ensuring every p400 feature is built around the real needs of Malaysian players — not assumptions.
K
Chief of Security
Cybersecurity & Data
Leading the team that safeguards p400's infrastructure — ensuring members' data and funds are protected at all times.
S
Head of Support
Service & Customer Satisfaction
Leading the p400 customer support team, which operates 24/7 to ensure every query and issue is resolved promptly and accurately.
P
Compliance Manager
Laws & Regulatory Compliance
Ensuring all p400 operations comply with applicable Malaysian laws and relevant international industry standards.

Behind the names on this organisational chart are dozens of hard-working professionals — software engineers, data analysts, payment specialists, graphic designers, and more — all united by the same mission: to make p400 the most trusted and most loved platform among Malaysian players.

P400 — Built for Malaysia, by Malaysia

One of the things that sets p400 apart from other platforms operating in Malaysia is that we genuinely understand the local context. Our platform is not simply a translated version of a foreign product — it was built from the ground up with Malaysian users in mind.

Among other things, p400 uses Bahasa Melayu as the primary interface language, supports all the payment methods Malaysians love — including Touch 'n Go eWallet and DuitNow — and has a support team that communicates fluently in Bahasa Melayu. We also keep up with local news and culture: we know that EPL weekends are peak activity hours, that players from Sabah and Sarawak have different bandwidth needs, and that Malaysians place a high premium on fast withdrawals.

P400 also deeply values the diversity of the Malaysian community. Our platform is welcoming to all players — regardless of whether they are in Peninsular Malaysia, Sabah, or Sarawak. Our server infrastructure is optimised to ensure a smooth gaming experience even in areas with more limited internet connectivity.

Ultimately, p400's success is not measured by profit alone. It is measured by the smiles of satisfied members, the positive reviews shared within our player community, and the trust that grows stronger with each passing day. As long as you believe in us, p400 will continue working hard to make sure that trust is never taken for granted.

We Serve Players from All Across Malaysia
Kuala Lumpur Selangor Penang Johor Perak Kedah Negeri Sembilan Pahang Terengganu Kelantan Sabah Sarawak Melaka Perlis
Contact the p400 Team

Have a question, suggestion or feedback? We love hearing from our members. Reach the p400 team through any of the following:

24/7 Live Chat at p400.my

Join the p400 Family Today

Over 500,000 Malaysian players have trusted p400 as their primary online gaming platform. Register for free today and experience the difference that only a platform truly built for your needs can deliver.

Claim your welcome bonus, enjoy a wide selection of premium slots and games, and become part of the ever-growing p400 community.

This platform is for users aged 18 and above only. Please play responsibly.

Bahasa Melayu